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0
кандидати
TECHNICAL SUPPORT SPECIALIST
Фирма: Bulwork™ First IT/ITES Recruitment Agency , София
Bulwork™ First IT/ITES Recruitment Agency in Bulgaria having a reputation for delivering a high standard of services both for Candidates and Clients is looking for one of its clients and partners – one of the biggest and most dynamic online media organisations in the UK:
*TECHNICAL SUPPORT SPECIALIST*
*Requirements for the position:*
* University degree in Computer science or related field
* At least 2+ years of professional experience in networking
* Very good knowledge and experience with HTML/XHTML, SQL, XML
* Experience with dealing with customers
* Very good command of English language both written and spoken
* Confident, initiative and quick thinking person is required
* High level of IT awareness
*Responsibilities for the position:*
* Providing and managing the resolution of all incoming incidents
* Record all incidents of the current incident logging application
* Monitoring different incidents raised by Clients, Internal Staff and Partners
* Assisting in the development and monitoring of current Help desk processes and procedures
* Assisting in the production of weekly and monthly Help Desk managerial statistics relating to areas such as response times, number of incidents, etc.
*The company offers you:*
* Excellent remuneration and additional social package
* Great working environment – a new office in a modern building with excellent equipment
* Health and life insurances
* Possibility for flexible working time
* Team of motivated young professionals
If you are interested in, please, send your application in English including the reference number via e-mail DIRECTLY to:
nina.trifonova@bulwork.com
Confidentiality of all applications is assured! Only short-listed candidates will be contacted!
Bulwork Bulgaria ltd. - IT Recruitment Agency (license No 709/10.04.2007 from MLSP exp. 10.04.2012)
*TECHNICAL SUPPORT SPECIALIST*
*Requirements for the position:*
* University degree in Computer science or related field
* At least 2+ years of professional experience in networking
* Very good knowledge and experience with HTML/XHTML, SQL, XML
* Experience with dealing with customers
* Very good command of English language both written and spoken
* Confident, initiative and quick thinking person is required
* High level of IT awareness
*Responsibilities for the position:*
* Providing and managing the resolution of all incoming incidents
* Record all incidents of the current incident logging application
* Monitoring different incidents raised by Clients, Internal Staff and Partners
* Assisting in the development and monitoring of current Help desk processes and procedures
* Assisting in the production of weekly and monthly Help Desk managerial statistics relating to areas such as response times, number of incidents, etc.
*The company offers you:*
* Excellent remuneration and additional social package
* Great working environment – a new office in a modern building with excellent equipment
* Health and life insurances
* Possibility for flexible working time
* Team of motivated young professionals
If you are interested in, please, send your application in English including the reference number via e-mail DIRECTLY to:
nina.trifonova@bulwork.com
Confidentiality of all applications is assured! Only short-listed candidates will be contacted!
Bulwork Bulgaria ltd. - IT Recruitment Agency (license No 709/10.04.2007 from MLSP exp. 10.04.2012)
Публикувана на 19-05-2009
Видяна: 639 пъти
Видяна: 639 пъти