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кандидати

full time Technical Support Engineer

Фирма: La Fit , София

La Fit Consulting Company – an expert in key HR solutions for the small-medium sized business is looking for its client - the leading provider of open-platform solutions for the delivery of television services over broadband IP networks:

Technical Support Engineer

Requirements:
• University degree in Computer Science or Engineering;
• 2+ years of experience in field services or technical support;
• Very good knowledge of Linux/Unix (installation, configuration, settings );
• Good knowledge of Oracle Data Base, PL/SQL;
• Experience with IP networking, routing configuration and protocols;
• Experience with web based client/server applications;
• Excellent analytical and trouble shooting skills;
• Excellent written and verbal skills in English.

Job Responsibility:

• Providing technical support for all incoming and assigned customer cases by telephone, web, and email;
• Re-creating customer problems and testing customer configurations in-house to help diagnose problems;
• Coordinating and driving activities within company's policy to address customers' needs;
• Perform on-site customer troubleshooting, upgrades, etc.;
• Constantly seek to proactively identify opportunities for improvement in all processes, communication, and documentation;

Company offer:

• Attractive remuneration and benefits scheme;
• Training program in USA about 3-6 months;
• Opportunity to participate in international projects and develop career in multinational company.

To apply, please send your CV in English to jobs@lafit.net

All applications will be treated in the strictest confidence!
Only short-listed applicants will be contacted.

La Fit Ltd. - License No 956/27.06.2008 from MLSP exp. 27.06.2013

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Публикувана на 14-09-2009
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